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By completing your booking, you acknowledge and agree to the following terms:
All deposits are non-refundable. However, they remain valid with no expiration and may be applied to a future reservation.
Cancellations made more than 72 hours prior to your scheduled departure may be eligible for a 70% refund of the total amount paid. The remaining 30% will be held as a credit toward a future booking with no expiration.
Cancellations made within 72 hours of the scheduled departure time are not eligible for a refund. A voucher will be issued, valid for 1 year, and a $100 rebooking fee will apply when rescheduling.
If we must cancel your charter due to weather, mechanical issues, safety concerns, or government mandates, your full payment or deposit will remain valid with no expiration. A voucher will be issued, or a 70% refund may be available depending on your payment status.
The balance of your booking is due at the originally scheduled boarding time.
By placing a deposit, you reserve the ability to pay the remaining balance at check-in using alternate payment methods, such as travel rewards or point systems.
By checking the box, you confirm you understand and accept these terms.
In order to receive any assistance with a cancellation, an email will need to be sent to [email protected] and the Master Captains will reply
Sincerely, Swim With Manatees Crew!
No Shows will not receive a voucher.
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As we all know, coronavirus information and updates are changing rapidly. Especially with large crowds. We are small groups, and a LOW-RISK environment not like theme parks or major sporting event. We have always specialised in groups of 6 or less. As always we have cleaned and disinfected our equipment before each use. This is an industry standard and will always be enforced by our staff. Please know that we are monitoring the situation and will follow the lead of the Centers for Disease Control (CDC) and local authorities as far as limiting the spread of the virus. All tours are running on time and we our receiving more bookings because of our small group settings.
“We are encouraging you and our guides to stay home if sick and to practice good respiratory etiquette and hand washing”.
Small businesses, particularly those in tourism and hospitality, cannot thank you enough for your continued business. Each Snorkeling with Manatee Tours ticket you purchase ensures multiple payments to each of our 8 Captains and Crew and supports the small but mighty team here at Snorkeling with Manatee tours. We are proud to be a part of the vibrant Citrus County Florida community we all love.
-Captain Parker