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✅ Booking, Cancellation Policy Summary

By completing your reservation, you agree to the following:

Flexible Booking Protection
All payments are protected and never lost If plans change. Your booking will be issued as a transferable credit or gift certificate for future use. Trip Protection Recommended

Cancellations & Rescheduling

• With Trip Protection you may cancel or reschedule this trip up to 72 hours prior for a full refund minus trip protection cost and associated fees. If this trip is cancelled with in 72 hours, receive one free rebooking based on availability, same day (24 hours) cancelations are not eligible and maybe subject to a small rebooking fee, Gift card/Voucher will be issued . No shows are not eligible for refund or credit
• Without Trip Protection cancellations up to 72 hours before scheduled trip receive (A). Partial refund of 50% ( plus a gift card for the remaining 50% will be issued for a future use) or (B). Full gift card credit with no expiration.
  Within 72 hours bookings are issued as future credit and a small rebooking fee, Same day (24hours) cancellations result in forfeiture of paid reservation
  No shows are not eligible for refund or credit

Operator Cancellations
If operator cancels due to weather, government restrictions, safety or other conditions with in 48 hours prior to departure you will receive full credit/gift card or the option to reschedule with no extra fees Trip Protection Highly Recommended

🐋 Swim With Manatees -Manatee Sightings Guarantee

• Manatees are wild animals and sightings are not guaranteed If not seen you will receive a return voucher
• Manatees are wild animals, and while sightings are very common, they are not guaranteed.

With Trip Protection

• 👉 If your tour does not see manatees, we will provide a return voucher with no expiration so you can come back and enjoy the experience again with no additional fees.
• While Event Photography is not covered under Trip Protection, we certainly appreciate your business. As a courtesy, we would be happy to offer you 10% off an Event Photography Package during your return visit, should you decide to capture your next manatee adventure with our photography team.

With out Trip Protection

• If your tour does not see manatees, we will provide a return voucher with no expiration so you can come back and enjoy the experience again, a small fee will apply per person
• Event Photography is not covered but a 10% discount for the next event photography can be applied.

Reservation Terms
Your booking secures a limited spot on a shared or private vessels. Payments are non refundable but your value is always protected through credit options and trip protection

Additional Notes

• Small groups may be combined unless a private tour is booked
• If you prefer to be the only passengers on board, we recommend that you consider the Private 3 Hour Manatee Tour or Private 4 Hour Manatee Tour options, which allow up to six passengers. We offer a range of private charters to accommodate groups of varying sizes.
• A small startup fee may apply for two person bookings
• Times and locations may be slightly adjusted for the best experience
• To request a rebooking, please contact our reservations team at [email protected] as soon as possible.
• Rebooking requests are subject to availability and are not guaranteed.
• Only one rebooking is allowed per reservation. Trip Protection Highly Recommended
• No shows are not eligible for refund or credit
• 2 person minimum to start a boat or be assigned to another time with others
• With Out Trip Protection, one rebooking or reschedule with out fees 72 hours prior
• With Trip Protection, hassle free rescheduling or rebooking outside of 72 hours

Agreement
By booking you confirm you have read and agree to these terms

🔘I acknowledge that my booking is non refundable, unless protected with trip protection, and includes flexible credit, refund, and rescheduling options, and I agree to all tour policies.